Benefit Determination Management
A benefit determination platform for one of the largest health insurance companies in the U.S.
Project Overview
| Summary | My Role | Tools |
|---|---|---|
| A multi-year project at Deloitte Consulting for a one of the largest health insurance companies in the U.S. to build out a user interface platform for the benefit determination process | As a 2nd year analyst at Deloitte Consulting, I was the sole UX/UI Designer lead tasked with informing the user experience and design of the benefit management platform. | Axure RP 9, Jira |
My Role
Although I cannot share the details of this project due to confidentiality reasons, I can tell you a little about my experience there. For this project, as the sole designer on the team, I …
- Informed the UX/UI design and communicated design needs to functional stakeholders and technical team
- Created high fidelity prototypes that align with the functional business requirements and presented these to leadership and product stakeholders
- Updated previously created mocks to align with current business requirements
- Pitched and drove forward the redesign effort of the UI, focusing on improving user experience and consistency across the design.
- Pitched incorporating process best practices for UI design, such as usability testing of the mocks to inform design decisions